Wednesday, October 1, 2014

The Gordon Report with Comments on IBM charging staff for training



 From my friend Ed Gordon....
Gordon Report
Special Talent Alert
"How to Lose Business Talent"

IBM is cutting the pay of certain workers in one of their divisions by 10 percent for a six-month period while they are enrolled in company-provided training to acquire new skills and expertise. In the current fight for business talent this seems a peculiar move for a knowledge-based company!

At one time IBM led the IT industry in employee development. Their corporate motto was "THINK". In fact, IBM University was an accredited educational entity that awarded college degrees to its workers. IBM also has been active in developing the P-TECH early college/high school career academy in Brooklyn, New York. It is a public high school, open to all students, that enables students to graduate in six years or less with a high school diploma and an associate's degree in either computer information systems or electromechanical engineering technology. IBM has put together a free guide for developing similar academies in other U.S. cities.

Why is a corporation that has long been known for its generous range of incentives for promoting employee education and training, seemingly without prior warning or consultation now begun penalizing some employees by deducting an arbitrary proportion of their salary for the time they will be receiving training that IBM judges necessary to address future needs? We can only speculate that this move is part of the prevailing short-sighed cost-cutting continuing across the U.S. business community. Company investment in plant and equipment and R&D is also stagnant.

As the profits of U.S. publicly traded companies generally remains high, what are they doing with these funds? Stock repurchases today are running at record levels. Edward Luce of the Financial Times reports (9-22-14) that between 2003 and 2012 the top 449 businesses in the S&P 500 spent $2.4 trillion, more than half their profits on stock buybacks.

Many executives today receive stock options or stock awards for meeting performance goals. These incentives encourage driving short-term value from the companies they manage. Creating future values by in investing in equipment, R&D, or their human capital is not on the table.

Let's hope that other wiser managers prevail at IBM and rescind this move that threatens to weaken its employee talent base and undermine morale. However, what can we expect if IBM's short-sighted and regressive talent move prevails and is adopted by other businesses as the new wisdom on the street? U.S.competitive advantage will decline as the current employee skills gap continues to grow.

Edward E. Gordon is the president of Imperial Consulting Corporation (www.imperialcorp.com). His latest book is Future Jobs: Solving the Employment and Skills Crisis (Praeger, 2013).

Business continues to ignore the fact that although this recession has eased considerably, there continues to be a worker shortage - actually more of a skill shortage,  along with the mentality of offering low pay. The idea that workers can foot the bill (as above) for the necessary training the company needs for a competent staff may be a bean counters dream, but it will adversely affect morale. I agree with Ed  and the outcome in todays world is for the word to spread by going viral with the technically savvy younger workforce. Unintended consequences of this move will show up eventually. Does IBM really want to jepardize their workforce further?

Jim McShane 

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